NCJ Number
137478
Date Published
1992
Length
191 pages
Annotation
This text on shoplifting profiles shoplifters and their methods and then details procedures for preventing and responding to shoplifting.
Abstract
A review of shoplifters' characteristics concludes that there is no stereotypical shoplifter, although they can be broadly distinguished by those whose income derives from shoplifting (professionals) and those who shoplift for other reasons (amateurs). Shoplifting methods include the concealment of goods in a variety of containers or on the person, grabbing and running with goods, concealment of goods between the legs, the use of booster equipment, switching price tickets or merchandise containers, the consumption of food before paying for it, the claiming of fraudulent refunds, and diversion and collusion. Two chapters discuss the selection and training of security personnel who will help prevent and deal with shoplifting. A chapter on prevention and deterrence strategies focuses on standards and procedures, psychological factors, design and layout, and equipment for three store areas targeted by shoplifters: the selling floors, fitting rooms, and stockrooms. Other chapters discuss the mechanics of detection and apprehension, the processing of the shoplifter, the supervision of security personnel, the handling of questionable detentions, civil recovery, extraordinary events, and court appearance and testimony. Chapter summaries and a subject index