Contact Us

OJP IT Service Desk
The OJP IT Service Desk and Office of the Chief Financial Officer (OCFO) Training Sites can be accessed via (202) 307-0627 or [email protected]

Hours of Operation:
Monday through Friday: 5:00 a.m. – 9:00 p.m.
Saturday, Sunday, and Federal Holidays: 9:00 a.m. – 5:00 p.m.

JustGrants Service Desk
The JustGrants Service Desk can be accessed via User Support (888) 549-9901 or [email protected].

Hours of Operation:
Monday through Friday: 7:00 a.m. – 9:00 p.m.
Saturday, Sunday, and Federal Holidays: 9:00 a.m. – 5:00 p.m.

Bulletproof Vest Partnership (BVP) Service Desk
BVP can be accessed via https://ojp.gov/bvpbasi/.
The BVP Service Desk can be reached at (877) 758-3787 or [email protected].

Hours of Operation:
Monday through Friday: 8:30 a.m. - 5:30 p.m. (closed on Federal Holidays)

Public Safety Officers’ Benefits (PSOB) Service Desk
PSOB can be accessed via http://psob.bja.ojp.gov.
For technical assistance with submitting your application online or help with technical difficulties, contact (202) 307-0627 or [email protected].

Hours of Operation:
Monday through Friday: 8:30 a.m. - 5:30 p.m. (closed on Federal Holidays)

Grant Assessment Tool (GAT) Service Desk
For IT-related questions, the GAT Service Desk can be reached at (202) 353-9889 or [email protected].

Hours of Operation:
Monday through Friday: 8:30 a.m. - 5:30 p.m. (closed on Federal Holidays)

Denial of Federal Benefits (DFB) Service Desk
For IT-related questions, the DFB Service Desk can be reached at (866) 288-4360 or [email protected].

Hours of Operation:
Monday through Friday: 8:30 a.m. - 5:30 p.m. (closed on Federal Holidays)

Performance Measurement Tool (PMT) Service Desks
Hours of Operation for all PMT Service Desks: Monday through Friday: 8:30 a.m. - 5:30 p.m. (closed on Federal Holidays)

BJA PMT Service Desk
The PMT can be accessed via http://ojpsso.ojp.gov.
The BJA PMT Service Desk can be reached at (888) 252-6867 or [email protected].

NIJ PMT Service Desk
The PMT can be accessed via http://ojpsso.ojp.gov.
The NIJ PMT Service Desk can be reached at (888) 252-6867 or [email protected].

OJJDP PMT Service Desk
The PMT can be accessed via http://ojpsso.ojp.gov.
The OJJDP PMT Service Desk can be reached at (866) 487-0512 or [email protected].

OJJDP Compliance PMT Service Desk
The OJJDP Compliance PMT Service Desk can be reached at (844) 884-2502 or [email protected].

OVC PMT Service Desk
The PMT can be accessed via http://ojpsso.ojp.gov.
The OVC PMT Service Desk can be reached at (844) 884-2503 or [email protected].

OJP Office for Civil Rights

• Filing a civil rights complaint
  Information about EEO Issues or Complaints
  Frequently Asked Questions
• Equal Employment Opportunity Plan (EEOP)
  View EEOP guidance and forms
  Access the EEOP Reporting Tool at https://ocr-eeop.ncjrs.gov/.

For IT-related questions, the EEOP Service Desk can be reached at (202) 307-0627 or [email protected].

Hours of Operation:
Monday through Friday: 8:30 a.m. - 5:30 p.m. (closed on Federal Holidays)

Reference and Research Assistance
For questions and information about available OJP criminal and juvenile justice-related publications, statistics, training and technical assistance, and funding opportunities, contact the OJP Response Center:

• 1-800-851-3420
• 202-836-6998 (international callers)
• 301-240-6310 (TTY for the hearing impaired)
• [email protected]

Hours of Operation:
Monday through Friday: 10:00 a.m. 6:00 p.m. (closed Federal Holidays)

NIJ Training
For IT-related questions, the NIJ Service Desk can be reached at (202) 307-0627 or [email protected].

Hours of Operation:
Monday through Friday: 8:30 a.m. - 5:30 p.m. (closed on Federal Holidays)

Questions about Grants

• For information on how a state intends to distribute formula grant funds, contact your State Administering Agency.
• For information on special conditions for grants involving Information Technology, contact your IT Point-of-Contact.
• For questions about your grant, contact your grant program manager and/or the contact listed in the solicitation. For additional help, contact the Office of the Chief Financial Officer (OCFO) Customer Service Center at 1-800-458-0786 (TTY: 202-616-3867) or [email protected].

Map

Metrorail Access
OJP is easily accessible by Metrorail. Union station is the nearest stop, accessible via the Red line.

From Union Station, exit the Metro on First Street. Walk down First Street until you reach G Street. Turn left on G Street and walk one block to North Capitol Street. Turn right on North Capitol Street and proceed up North Capitol Street a few blocks. The entrance to 999 will be on your right.

Metrobus Service
Metrobus has several routes and stops near the OJP office:

• P6 (North Capitol Street & K Street)
• X9 (North Capitol Street NW)