Contact Us

OJP IT Service Desk
The OJP IT Service Desk, Office of the Chief Financial Officer (OCFO) Training Sites, and National Missing and Unidentified Persons System ( NamUs) can be accessed via (202) 307-0627 or [email protected]

Hours of Operation:
Monday through Friday: 5:00 a.m. – 9:00 p.m.
Saturday, Sunday, and Federal Holidays: 9:00 a.m. – 5:00 p.m.

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JustGrants Service Desk
The JustGrants Service Desk can be accessed via User Support (888) 549-9901 or [email protected].

Hours of Operation:
Monday through Friday: 7:00 a.m. – 9:00 p.m.
Saturday, Sunday, and Federal Holidays: 9:00 a.m. – 5:00 p.m.

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Bulletproof Vest Partnership (BVP) Service Desk
BVP can be accessed via https://ojp.gov/bvpbasi/.
The BVP Service Desk can be reached at (877) 758-3787 or [email protected].

Hours of Operation:
Monday through Friday: 8:30 a.m. - 5:30 p.m. (closed on Federal Holidays)

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Public Safety Officers’ Benefits (PSOB) Service Desk
PSOB can be accessed via http://psob.bja.ojp.gov.
For technical assistance with submitting your application online or help with technical difficulties, contact (202) 307-0627 or [email protected].

Hours of Operation:
Monday through Friday: 8:30 a.m. - 5:30 p.m. (closed on Federal Holidays)

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Grant Assessment Tool (GAT) Service Desk
For IT-related questions, the GAT Service Desk can be reached at (202) 353-9889 or [email protected].

Hours of Operation:
Monday through Friday: 8:30 a.m. - 5:30 p.m. (closed on Federal Holidays)

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Denial of Federal Benefits (DFB) Service Desk
For IT-related questions, the DFB Service Desk can be reached at (866) 288-4360 or [email protected].

Hours of Operation:
Monday through Friday: 8:30 a.m. - 5:30 p.m. (closed on Federal Holidays)

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Performance Measurement Tool (PMT) Service Desks
Hours of Operation for all PMT Service Desks: Monday through Friday: 8:30 a.m. - 5:30 p.m. (closed on Federal Holidays)

BJA PMT Service Desk
The PMT can be accessed via http://ojpsso.ojp.gov.
The BJA PMT Service Desk can be reached at (888) 252-6867 or [email protected].

NIJ PMT Service Desk
The PMT can be accessed via http://ojpsso.ojp.gov.
The NIJ PMT Service Desk can be reached at (888) 252-6867 or [email protected].

OJJDP PMT Service Desk
The PMT can be accessed via http://ojpsso.ojp.gov.
The OJJDP PMT Service Desk can be reached at (866) 487-0512 or [email protected].

OJJDP Compliance PMT Service Desk
The OJJDP Compliance PMT Service Desk can be reached at (844) 884-2502 or [email protected].

OVC PMT Service Desk
The PMT can be accessed via http://ojpsso.ojp.gov.
The OVC PMT Service Desk can be reached at (844) 884-2503 or [email protected].

OJP Office for Civil Rights

• Filing a civil rights complaint
  Information about EEO Issues or Complaints
  Frequently Asked Questions
• Equal Employment Opportunity Plan (EEOP)
  View EEOP guidance and forms
  Access the EEOP Reporting Tool at https://ocr-eeop.ncjrs.gov/.

For IT-related questions, the EEOP Service Desk can be reached at (202) 307-0627 or [email protected].

Hours of Operation:
Monday through Friday: 8:30 a.m. - 5:30 p.m. (closed on Federal Holidays)

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Reference and Research Assistance
For questions and information about available OJP criminal- and juvenile justice-related publications, statistics, training and technical assistance, and funding opportunities, contact the OJP Response Center:

• 1-800-851-3420
• 202-836-6998 (international callers)
• 301-240-6310 (TTY for the hearing impaired)
• [email protected]

Hours of Operation:
Monday through Friday: 10:00 a.m. 6:00 p.m. (closed Federal Holidays)

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NIJ Training
For IT-related questions, the NIJ Service Desk can be reached at (202) 307-0627 or [email protected].

Hours of Operation:
Monday through Friday: 8:30 a.m. - 5:30 p.m. (closed on Federal Holidays)

Questions about Grants

• For information on how a state intends to distribute formula grant funds, contact your State Administering Agency.
• For information on special conditions for grants involving Information Technology, contact your IT Point-of-Contact.
• For questions about your grant, contact your grant program manager and/or the contact listed in the solicitation. For additional help, contact the Office of the Chief Financial Officer (OCFO) Customer Service Center at 1-800-458-0786 (TTY: 202-616-3867) or [email protected].

Map

Metrorail Access
OJP is easily accessible by Metrorail. Gallery Place-Chinatown is the nearest stop, accessible via the Red, Yellow, and Green lines.

From the Gallery Place station, take the 7th and H Streets exit. Cross to the northwest corner of 7th and H Streets and proceed up 7th Street about 1/2 block. The entrance to 810 will be on your left.

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Metrobus Service
Metrobus has several routes and stops near the OJP office:

• 70, 71 (on 7th Street)
• 42 (on 9th Street)
• 80, P6, X2 (on H Street)

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DC Circulator
The DC Circulator red line (Convention Center-SW Waterfront route) has stops near the OJP office. The red line runs every 10 minutes from 7:00 a.m. to 9:00 p.m.

On-street parking around the Gallery Place area is extremely limited. Therefore, we encourage you to use public transportation. Parking is available in commercial garages for $12 to $15 per day.