U.S. flag

An official website of the United States government, Department of Justice.

NCJRS Virtual Library

The Virtual Library houses over 235,000 criminal justice resources, including all known OJP works.
Click here to search the NCJRS Virtual Library

Emergency Response Protocols to Active Shooters Guide 2011: Retail-Specific Supplement to DHS Active Shooter Materials

NCJ Number
Date Published
March 2011
20 pages
This guide from the National Retail Federation (NRF) provides retailers, mall security, and law enforcement with emergency response protocols and guidelines for an active shooter incident.
This guide serves to educate companies about active shooters, which have become a serious threat in recent years; provided are the most current strategies to educate employees on how to survive emergency situations, including in-store shootings. This guide contains the most up to date information about emergency response protocols, as recommended by the U.S. Department of Homeland Security. Included is information on how to analyze the situation and react accordingly, all outlined in a way that serves various types of retailers regardless of size. NRF encourages retailers to use these guidelines as a part of their larger emergency management plan to protect employees and customers. NRF has updated its active shooter emergency response guidelines, which were originally created in 2008 to coincide with the release of DHS' latest online training program, which provide retailers and other private sector employees specific guidelines and protocols on how to respond to an active shooter incident. Appendixes