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National Sexual Assault Hotline: Bilingual Online Services Launch Outreach Guide

NCJ Number
Date Published
11 pages
This toolkit provides materials for organizations to use in spreading the word about RAINN's (Rape, Abuse, and Incest National Network's) new hotline services in Spanish.
Spanish-speaking visitors to the Online Hotline (rainn.org/es) chat one-on-one with a trained RAINN support specialist any time (24/7). The free services offered include confidential, judgment-free support from a trained support specialist; someone to help callers talk through what happened to them; resources that can assist with next steps toward healing and recovery; referrals for long-term support in the caller's area; information about relevant laws and resources in the caller's area; and basic information about medical resources. The toolkit provided contains materials for promoting the new hotline in Spanish. The six components of the toolkit are 1) a service overview and tips for promoting the hotline; 2) sample text; 3) sample social media posts; 4) graphics and web banners; 5) frequently asked questions and answers; and 6) a fact sheet.