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Police Administration: Structures, Processes, and Behavior Fourth Edition

NCJ Number
Charles R. Swanson; Leonard Territo; Robert W. Taylor
Date Published
672 pages
This text, intended as both a reference source and teaching tool, provides an overview of the many factors affecting police administration within its organization, management, and services.
The 15 chapters contained in this text focus on the evolution of American policing, political issues confronting police administrators, examination of organizational theory, how theories work in police organizations, the nature of leadership within the police organization, an overview of both organization and interpersonal communications, human resource management, a discussion of major subjects in the areas of stress, an overview of labor relations, legal aspects of police administration, the integral roles of decisonmaking and planning, the importance of computer automation and technological advances, the critical role of financial management within police agencies, perspectives on the interrelatedness of productivity and program evaluation within police administration, and critical elements of planned organizational change. Among the new sections in this edition are those on domestic terrorism, total quality leadership, using the Internet in policing, the basis for collective bargaining, zero tolerance enforcement, the courts and the Americans with Disabilities Act, police domestic violence, cross-gender and cross-cultural communications, the political context of police unions, the Family Medical Leave Act, new trends in the Fair Labor Standards Act, how to locate external change agents, issues in implementing community policing, critical incident stress, a review of the Waco and Ruby Ridge incidents in the context of crisis decisionmaking, and the new paradigms of public administration. This text employs a public administration perspective and is interdisciplinary in content. It is intended for observers of police administration. It is comprehensive and analytical, and systematically draws on empirical literature. Each chapter begins with an introduction and concludes with a summary and discussion questions. Figures, tables, photographs, boxes, notes, and index