This webinar will present laboratory managers with a discussion on case management in forensic science laboratories. All forensic science laboratories struggle with caseloads and backlogs in some way and to varying extremes. The answer to this struggle is a process to manage caseloads through evidence triage, case information management, and communication. A discussion of the challenges involved in case management will be followed with practical experiences in writing and implementing case management policies. Experience with implementing a case manager position will be discussed, including the benefits and lessons learned.
Detailed Learning Objectives
- Attendees will understand the challenges of case management and triage in the forensic laboratory.
- Attendees will be presented with experiences and examples of case triaging policies and the outcomes/challenges encountered in their implementation.
- Attendees will be presented with experiences and lessons learned from implementing a case coordinator position.
Certificate of Completion