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Critical Incident Management: Command and Control Integration

NCJ Number
Campus Law Enforcement Journal Volume: 32 Issue: 2 Dated: March/April 2002 Pages: 9-13
James W. Dundas Jr.
Date Published
5 pages
This article discusses the planning component of disaster preparedness focusing on integrated planning and technology integration.
Within disaster preparedness or critical incident management, there are four components: planning, response, mitigation, and recovery. In this article, the component examined is planning. Two perspectives in the planning and preparation were highlighted, integrated planning and technology integration. First, within integrated planning, a critical incident management plan must identify what threats an institution faces. This is accomplished through conducting a risk assessment. Planning must then identify both the internal and external stakeholders. Once the plan is confirmed, it must be reviewed and exercised. In the area of technology integration, three perspectives are seen: within the operating unit, with the parent organization, and with the outside world. There were several stakeholders identified and discussed in the integration of technologies: public safety dispatch and communications, security department, fire and life safety alarm monitoring, facility and plant alarm monitoring, and emergency operations center. It was also noted that security infrastructures are not immune to terrorist attacks but can continue through hardening features built into the system. Hardening features were discussed in regards to facility, technology, and operational. When planning the integration of operations and technologies for critical incident management, it is necessary to examine the entire institutional organization, their policies and procedures, and their technologies. The entire technology infrastructure is essential to manage the incident and reduce consequences.