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Foundations for an Effective Performance Measurement System for Drug Law Enforcement

NCJ Number
Katie Willis; Jessica Anderson
Date Published
24 pages
This report presents the major steps needed to develop and implement an effective performance measurement framework for drug law enforcement (DLE) agencies.
This report is a companion document to National Drug Law Enforcement Research Fund (NDLERF) Monograph Series No. 34 entitled 'Developing the Capacity and Skills for National Implementation of a Drug Law Enforcement Performance Measurement Framework', and provides information and suggestions to develop and implement a performance measurement framework for drug law enforcement (DLE) agencies. The information and suggestions were obtained from the fieldwork experiences of the researchers during stages 1 and 2 of the NDLERF project that looked at ways to improve the performance measurement practices of DLE practitioners. This information is presented in a 12-step format. The 12 steps are: Step 1: Review organizational mission; Step 2: Ensure accountability structures are in place; Step 3: identify key goals specific to drug law enforcement; Step 4: Identify an appropriate set of performance measures and indicators; Step 5: Obtain feedback from stakeholders; Step 6: Revise measures and indicators; Step 7: Provide staff technical training appropriate to needs; Step 8: collect and analyze indicator data; Step 9: Disseminate results to operational staff and obtain feedback; Step 10: disseminate results to senior management; Step 11: Communicate results to key stakeholders; Step 12: Repeat steps 5 through 11. These 12 steps provide the most effective means of developing and implementing a sustainable performance measurement system for Australian DLE. References and attachments