NCJ Number
213234
Date Published
2005
Length
206 pages
Annotation
This book explains the concepts and practice of prosocial modeling, which refers to the process by which a service worker interacts with a client according to behaviors and attitudes that bring out the best in the client.
Abstract
The worker's behaviors and attitudes in the interaction encourage prosocial behavior and attitudes in the client while discouraging antisocial behavior and attitudes. The book draws on a range of evidence to link the theory of prosocial modeling to its practice. A number of case studies are presented from the author's experience. One principle of prosocial modeling discussed is the development of a frank but empathetic relationship with a client that demonstrates a genuine concern for what happens to him/her, combined with persistence and optimism in helping the person to change negative behaviors. The workers is practical and specific in helping the client identify behaviors and attitudes that are causing the client problems and suggests the cultivation of attitudes and behaviors likely to bring more positive results. The worker increases motivation in the client by providing a realistic vision of how a client's life can change for the better. This should be accompanied by coaching the client in the development of new skills, setting clear objectives, and monitoring progress. The worker begins at the point of the client's distinctive needs and problems and acts as a guide in helping clients move from where they are to where they want to be. The book also addresses how to become a prosocial manager who cultivates a prosocial organization. 6 figures, 1 table, chapter summaries, appended supplementary information, 92 references, and a subject index