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Functional Standards Development for Automated Case Management Systems for Probation

NCJ Number
Terry L. Brown
Linda Sydney
Date Published
September 2003
56 pages
Developed by the American Probation and Parole Association (APPA), these functional standards are intended to assist adult probation agencies in implementing effective automated case management systems (CMS).
The APPA recommends these as national functional standards, which are designed to address probation agency processes while providing the capacity for sharing information with the courts, court support units, criminal justice agencies, and non-criminal justice agencies. The goals are to create a standardized framework for probation CMS and to set higher standards of performance and function for probation agency automated systems. Although these functional standards are written specifically for adult probation CMS, other community supervision agencies (e.g., parole and juvenile probation) may find all or part of these standards useful in developing or improving their CMS. Standards are included for investigation and supervision functions, a well as for additional services that some probation agencies provide, e.g., collections, pretrial services, community service, and electronic monitoring. It is advised that when applying these functional standards to a particular organization, they must be reviewed carefully and modified where necessary to meet the needs and requirements of the organization. Extensive tables, a subject index, and appended data groups, a glossary, and Internet resources