NCJ Number
57795
Date Published
1979
Length
184 pages
Annotation
PRESENTED IN THIS MANUAL ARE TECHNIQUES AND PROCEDURES WHICH GROUP HOME ADMINISTRATORS, PROGRAM MANAGERS, AND STAFF CAN ADOPT TO IMPROVE THE OVERALL OPERATION OF THE COMMUNITY-BASED JUVENILE FACILITIES.
Abstract
JUVENILE GROUP HOMES ARE ESTABLISHED FOR PURPOSES RANGING FROM PROVIDING SHELTER AND FOOD AND IMPROVING CLIENTS' EDUCATIONAL OR VOCATIONAL WELL-BEING TO TREATING SOCIAL OR EMOTIONAL MALADJUSTMENT. HOME MANAGERS MUST DEFINE AND ASSIGN PURPOSE, FUNCTION, AND RESPONSIBILITY; ESTABLISH AND MAINTAIN LINES OF AUTHORITY AND FORMAL/INFORMAL COMMUNICATION; AND DEVISE AND MAINTAIN METHODS AND PROCEDURES TO IMPLEMENT THE DECISIONMAKING PROCESS. TASKS FOR THESE FUNCTIONS AND THOSE OF THE BOARD OF DIRECTORS ARE OUTLINED. PERSONNEL POLICY, AND HIRING, FIRING, SUPERVISING, AND TRAINING PROCEDURES ARE NECESSARY, AS IS A PROCEDURE FOR EVALUATING THE PROGRAM DIRECTOR. RESIDENCE MANAGEMENT IS DIVIDED INTO FIVE FUNCTIONAL CATEGORIES (I.E., ADMISSION AND INTAKE, TREATMENT FORMULATION AND DELIVERY, PROGRAM STRUCTURE, REFERRALS, AND RESIDENT RECORDS), WHILE FINANCIAL MANAGEMENT CAN BE COVERED IN TWO BROAD INDEPENDENT CATEGORIES--PLANNING AND ACCOUNTING. RELATIONS WITH THE COMMUNITY ARE IMPORTANT AND MANAGING THIS ASPECT REQUIRES CAREFUL PLANNING AND EXECUTION. COMMUNITY RELATIONS MANAGEMENT CAN BE BROKEN DOWN INTO THREE PHASES: AGGRESSIVELY SEEKING TO ESTABLISH A POSITION IN THE COMMUNITY, APPROACHING THE COMMUNITY IN WAYS THAT STRENGTHEN RESOURCES AND SUPPORT, AND USING RESOURCES AND THE COMMUNITY TO HELP BUILD SUPPORT. BECAUSE MANAGING GROUP HOME FACILITIES INVOLVES COMPLIANCE WITH LAWS, CODES, AND STANDARDS RELATED TO THE HOME AND ITS GENERAL MAINTENANCE, SUGGESTIONS ARE PROVIDED FOR MEETING THESE REQUIREMENTS. THE FINAL CHAPTER FOCUSES ON PLANNING FOR IMPROVED SERVICES, A CONTINUOUS PROCESS INVOLVING PLANNING, IMPLEMENTATION, MONITORING, MODIFICATION, AND EVALUATION, AS WELL AS REQUIRING MANAGEABLE AND UNDERSTANDABLE OBJECTIVES, A SYSTEM OF DATA COLLECTION, AND FEASIBLE MEASURING DEVICES. FORMS, QUESTIONNAIRES, AND OTHER MATERIALS ARE APPENDED. TABLES AND GRAPHS ARE INCLUDED.