NCJ Number
137213
Date Published
1988
Length
43 pages
Annotation
This handbook discusses human relations in the police service and particularly the practice of effective human relations in the environment of Los Angeles, California and the Los Angeles Police Department.
Abstract
The handbook identifies the human relations principles which police officers must master to realize professional excellence and specifies in the context of human relations the police mission, professional standards, and police environment of the Los Angeles Police Department. Attitude, verbal behavior, and non-verbal behavior emerge as the human relations principles that provide the foundation for police professionalism. On this foundation, the principles of openness, objectivity, perspective, courtesy, and compassion need to be learned and applied. Similarly, to avoid their negative effects, the principles of stereotyping, cynicism, prejudice, arrogance, and provocation must be understood.