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Inmate Grievance Program: Annual Report 2009

NCJ Number
Date Published
61 pages
This document from New York State's Department of Correctional Services presents the 2009 Annual Report of the State's Inmate Grievance Program.
Findings from analysis of the program show that in 2009: 37,557 grievances were filed by inmates, a decrease of 13 percent from 2008; Inmate Grievance Program (IGP) field staff recorded 24,556 non-calendared inmate contacts, allowing problems to be resolved without submission of a formal grievance; 10 percent of the total grievances filed were informally resolved by the Inmate Grievance Resolution Committee; and 58 percent of the grievances filed were responded to at the Superintendent's level, while 65 percent of the grievances filed were resolved/closed at the facility level. New York State's IGP, established by statutory mandate of the State's Correction Law, provides each inmate an orderly, fair, simple, and expeditious method of resolving grievances as stated in the Corrections Law. This report presents an overview of the IPG, and includes detailed data on: a statistical analysis of the IGP workload; IGP staff; the Central Office Review Committee; grievance trends and analysis for five categories - medical, staff conduct, housing-internal block affairs, package room, and special housing units; a detailed statistical narrative by facility; and eight appendixes presenting detailed statistics on grievances filed under IGP. Charts