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MANAGEMENT OF CONFLICT

NCJ Number
16362
Author(s)
ANON
Date Published
1974
Length
0 pages
Annotation
A FILM DEPICTING TYPICAL CONFLICTS ENCOUNTERED BY POLICE, TO WHICH ARE APPLIED AND FROM WHICH ARE DRAWN PRINCIPLES FOR MANAGING CONFLICT.
Abstract
A HUSBAND THREATENING HIS WIFE WITH A GUN, A SHOVING MATCH BETWEEN ANGRY PARITCIPANTS IN A TRAFFIC ACCIDENT, AND AN APPARENT FIGHT BETWEEN TWO HIPPIES BEFORE A CROWD OF THEIR PEERS ARE SOME OF THE CONFLICTS ENCOUNTERED BY TWO SAN JOSE PATROLMEN PORTRAYED IN THIS FILM. WHAT PRINCIPLES OF CONFLICT MANAGEMENT WILL DETERMINE AN EFFECTIVE RESOLUTION OF THESE TYPICAL STIUATIONS THAT COMPOSE AN OFFICER'S WORK? MAINTAINING AN OBJECTIVE THIRD PARTY POSTURE WITHIN THE POLICEMAN'S SYMBOLS OF AUTHORITY, PREPARING PERSONS FOR THE NEXT STEP IN LAW ENFORCEMENT PROCEDURE TO REDUCE REACTION TO THE UNEXPECTED, CONCERNED LISTENING, HUMOR, EFFECTIVE BODY LANGUAGE, AND POSING ALTERNATIVES TO CONFLICT ARE SOME OF THE PRINCIPLES RECOMMENDED IN THIS FILM. INTERLACING ACTUAL CONFLICT SITUATIONS WITH A CLASSROOM SETTING OF A SERGEANT LECTURING PATROLMEN ON CONFLICT MANAGEMENT PROVIDES A STIMULATING FORMAT. THIS FILM WOULD BE APPROPRIATE AS A RESOURCE IN CONFLICT MANAGEMENT TRAINING FOR CADETS AND EXPERIENCED OFFICERS. (SNI ABSTRACT)