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OFFICER SURVIVAL - AN APPROACH TO CONFLICT MANAGEMENT CONFLICT RESOLUTION, PART 2 - UTILIZING COMMUNITY RESOURCES

NCJ Number
38333
Author(s)
P SCHNITZLER
Date Published
1976
Length
0 pages
Annotation
LAST IN A SERIES OF SIX POLICE TRAINING FILMS ON MAXIMIZING OFFICER SURVIVAL AND MINIMIZING THE POSSIBILITY OF ASSAULT AND POLICE/CITIZEN INJURY THROUGH USE OF THE DISCRETIONARY ALTERNATIVES APPROACH.
Abstract
THIS APPROACH INVOLVES INTRODUCING AN IMPARTIAL THIRD PARTY INTO THE DISPUTE, GETTING THE CONFLICT TO THE POINT WHERE THE DISPUTANTS CAN TALK TO ONE ANOTHER CALMLY, AND THEN QUICKLY MOVING BEYOND THE PRECIPITATING INCIDENTS TO IDENTIFY THE UNDERLYING ISSUE OF ISSUES. TWO CONFLICT RESOLUTION MODELS ARE EMPHASIZED - THE NEGOTIATED SETTLEMENT PROCESS KNOWN AS MEDIATION AND REFERRAL TO COMMUNITY AGENCIES. THIS FILM FOCUSES ON SHOWING PATROL OFFICERS HOW TO ASSIST DISPUTANTS WHOSE PROBLEMS GO BEYOND LAW ENFORCEMENT CONCERNS TO APPROPRIATE COMMUNITY AGENCIES WHICH DEAL WITH THOSE PROBLEMS. THE STRATEGY OUTLINED DEPENDS ON OFFICER KNOWLEDGE OF REFERRAL AGENCIES AND THE EXISTENCE OF A REFERRAL PROCESS WITHIN THE DEPARTMENT. THE SIX FILMS IN THIS SERIES WERE DESIGNED TO BE USED AS A PROGRESSIVE UNIT WHICH WILL PROVOKE DISCUSSION AFTER NUMEROUS SHOWINGS. FOR THE REST OF THE SERIES, SEE NCJ-37894, 38080-81, AND 38331-32. (AUTHOR ABSTRACT MODIFIED)