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Preventing Violence Within Organisations: A Practical Handbook

NCJ Number
186547
Author(s)
Claire Mayhew
Date Published
July 2000
Length
59 pages
Annotation
This is a practical handbook for preventing violence in medium-sized to large-sized organizations in Australia.
Abstract
The focus of the handbook is on violence that arises within an organization between a supervisor and an employee or between one employee and another. The behavior targeted includes verbal abuse and intimidation, disrespect, isolation, taking credit for work without acknowledgment, making competent recipients appear incompetent, inducing exhaustion through work overload, initiation and demeaning rituals, threats, or physical assaults. The handbook discusses the importance of employer commitment to zero tolerance of violence, some of the economic and personal impacts of violence, risk identification, risk assessment, and risk control. Also addressed are the employer's statutory legal responsibilities to provide a safe and healthy workplace and work process under occupational health and safety legislation, as well as other legislative instruments that can be applied to violence within organizations. The handbook encourages the development and distribution of written violence-prevention policy and the use of management styles that discourage and prevent violence. The handbook provides detailed draft violence-prevention policy and strategy documents and checklists. 63 references