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Tracking Officer Behavior

NCJ Number
Law Enforcement Technology Volume: 31 Issue: 4 Dated: April 2004 Pages: 86,88,90,92
Pamela Mills-Senn
Date Published
April 2004
5 pages
IAPro, a police internal affairs/early intervention software program from CI Technologies in St. Augustine, FL, helps internal affairs (IA) departments identify a variety of personnel performance problems so they can be addressed before they evolve into serious conditions; after profiling the software, this article describes how it has been used in three police departments.
The IAPro software provides for the tracking of officer behavior through data analysis that can produce various types of "alerts" that a problem exists. The software provides for alert by type of incident, i.e., an agency can set different thresholds for different incident types, such as citizen complaints, use-of-force incidents, or lack-of-service situations. An "overall" alert can also be indicated; this alert is triggered regardless of incident type. The software provides for a "monitored officer alert," which targets a specific employee/unit with an alert whenever the individual/unit is involved in an incident. A "top percentile alert" allows an agency to identify instantly persons/units that appear in a designated top percentile for a specific time period. A "detail alert" is an alert by allegation and by use-of-force type. IAPro helps internal affairs personnel with caseload management through reminders that signal actions required on a case or that a case is approaching overdue status. Reports, graphs, and charts can be generated at the push of a button. This article describes how IAPro is being used by the Philadelphia Police Department, the Collier County Sheriff's Office (Florida), and the NYPD Internal Affairs Bureau.