Considerations for Social Media Monitoring & Response

• NCJ Number: 305490
• Date Published: November 2022
• Author(s): Sarah Mason; Brent Allen Miller; Kiera Dressler
• Length: 10 pages
• Grant Number(s): 2019-YS-BX-K001
• Agencies: BJA-Sponsored
• Publication Type: Guideline

Annotation

This resource highlights example practices, concerns, and methods for social media monitoring in a school setting.

Abstract

As more schools become involved in social media monitoring and response, a variety of logistical, technological, and ethical challenges appear. This resource highlights example practices, concerns, and methods for social media monitoring in a school setting. The main topics discussed are 1) Reasons for considering social media monitoring; 2) What social media monitoring programs do; 3) Evidence base for social media monitoring; 4) Considerations for schools thinking about monitoring social media; and 5) Ethical framework for Introducing social media monitoring. In addition, although there is no consensus regarding the legality of a school partnering with an outside organization to monitor student behavior, this issue is discussed with reference to records developed through a third-party social media monitoring program.