The report highlights the planning process, programs implemented by the two departments, resources required, and program evaluation techniques and results. Both cities tested a police community newsletter, a police-community multiservice center, and officer contacts with residents to determine what the public considered to be local problems. Additional Houston programs included telephone contacts with victims and efforts to create a neighborhood organization. Newark implemented programs to reduce social disorder and physical deterioration and increase the quality and quantity of police-citizen contacts. The evaluation concluded that door-to-door contact, community organizing, and police storefront operations could reduce the physical and psychological distance between police and the neighborhood. It also suggested that officers recruited for fear-reduction strategies be screened to ensure that they are community-service oriented, adaptable to changing conditions, and self-motivated. Charts and 18 references.
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