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EFFECTIVE COMMUNICATIONS: EFFECTIVE LAW ENFORCEMENT

NCJ Number
146044
Journal
Campus Law Enforcement Journal Volume: 23 Issue: 6 Dated: (November- December 1993) Pages: 35-37,39
Author(s)
J B William
Date Published
1993
Length
4 pages
Annotation
This article examines some of the areas in which law enforcement officers are called upon to communicate effectively.
Abstract
The need for effective communication skills is evident in many aspects of law enforcement. This article briefly examines three areas: policing, police administration and police research. In the area of policing, problems can arise during an investigation when police officers use technical jargon. Evidence can be lost because a witness or suspect does not understand the investigating officer. Communication skills are also called into play in maintaining order through intervention and mediation such as in handling domestic disputes. One key to effective communication particularly in the area of community relations is being a good listener. Police administrators need to communicate effectively in order to provide meaningful guidance to officers and resolving personnel conflicts. In police research, good communication skills are important for accurately conveying the results and conclusions.