NCJ Number
8281
Journal
Police Chief Volume: 40 Issue: 1 Dated: (JANUARY 1973) Pages: 40-41
Date Published
1973
Length
2 pages
Annotation
NEW YORK CITY PROGRAMS IN WHICH LOCAL WOMEN WERE RECRUITED TO SERVE AS VOLUNTEER RECEPTIONISTS IN THEIR NEIGHBORHOOD POLICE STATION HOUSES.
Abstract
THE RECEPTIONISTS, AFTER THEIR TRAINING, WERE ASSIGNED TO A DESK IN CLOSE PROXIMITY TO THE MAIN ENTRANCE OF THE STATION HOUSE. THE WOMEN WERE ABLE TO GREET VISITORS AS THEY ENTERED THE BUILDING, ASCERTAIN THEIR PURPOSE AND, IF IT WAS POLICE ORIENTED, DIRECT THE VISITORS TO THE PROPER POLICE OFFICIALS. THOSE WHERE THE PROL THE RECEPTIONIST HANDLED THE CLIENT. SHE INTERVIEWED THE PERSON, WITH A VIEW TOWARD ASCERTAINING THE TRUE PROBLEM, AND THEN WAS ABLE TO DETERMINE WHICH WOULD BE THE APPROPRIATE SERVICE AGENCY FOR REFERRAL. THE REFERRAL ITSELF WAS USUALLY ACCOMPLISHED BY MAKING THE INITIAL CONTACT FOR THE CLIENT, THEREBY REMOVING A VERY COMMON STUMBLING BLOCK IN THE PROCESS OF REFERRAL - THE HESITANCY OF THE CLIENT IN CONTACTING A SERVICE AGENCY. AUTHOR ABSTRACT