NCJ Number
12020
Journal
Journal of Police Science and Administration Volume: 1 Issue: 2 Dated: (JUNE 1973) Pages: 201-208
Date Published
1973
Length
8 pages
Annotation
RELATIONSHIPS AMONG PERFORMANCE APPRAISAL PERCEPTION OF MORALE, AND PERCEPTION OF CLIENT OPINION. HYPOTHESIZED PROGRESSIONS IN AN ORGANIZATIONAL THEORY.
Abstract
ONE MAXIM IN THE PERFORMANCE APPAISAL FIELD IS THAT OFFICIAL RECOGNITION OF POOR PERFORMANCE SERVES TO DECREASE MORALE AND EFFICIENCY - THE COMPLEMENT BEING THAT RECOGNITION OF EXEMPLARY PERFORMANCE INCREASES MORALE AND EFFICIENCY. IN CERTAIN ORGANIZATIONS, PERFORMANCE APPRAISAL MAY EXERT AN INFLUENCE ON HOW THE EMPLOYEE PERCEIVES THE CLIENT. IN ORDER TO TEST FOR THE EXPECTED RELATIONSHIPS, RESEARCH WAS CONDUCTED IN AN EAST COAST POLICE DEPARTMENT OF TWO THOUSAND MEMBERS. INFORMATION CONCERNING THE EMPLOYEE'S VIEWS ON MORALE AND PUBLIC OPINION, AND THE NUMBER OF COMPLAINTS OR COMMENDATIONS EACH RESPONDANT HAD RECEIVED WAS OBTAINED FROM 40 PERCENT OF THE MEMBERS. INCLUDED IN THIS PAPER IS AN ANALYSIS OF THE DATA, UTILIZING A SPECIFIC INDEX OF PERFORMANCE APPRAISAL. THE RESULTS INDICATE THAT PERFORMANCE APPRAISAL SHOWS NO RELATIONSHIP TO HOW EMPLOYEES PERCEIVED ORGANIZATIONAL MORALE OR CLIENT OPINION. (AUTHOR ABSTRACT MODIFIED)